Shipping Policy

Order Processing

All orders are processed within 1–3 business days after successful payment confirmation. Orders are not processed on Sundays or public holidays.

Shipping Time

Estimated delivery timelines:

• Standard Shipping: 4–7 business days depending on location
• Delivery times may vary due to courier delays or unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout before payment.

Order Tracking

Once your order is shipped, a tracking link or tracking ID will be shared via email or SMS to monitor delivery status.

Delivery Issues

Please ensure the shipping address and contact details are accurate. We are not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Damaged Packages

If your package arrives damaged, please record an unboxing video and contact support within 48 hours of delivery for assistance.

Contact Support

For shipping-related queries, contact:

founder@vinyora.com